Marine Gyulasaryan-Sarkisyan, FounderMedical billing is a dynamic process that requires accurate coding, timely claim submission, and consistent payer follow-ups to ensure effective reimbursement and revenue growth.
However, many healthcare providers who rely on in-house billers and collectors often struggle due to the lack of structured follow-up procedures. As a result, claims go unresolved, appeals are not tracked effectively and denial rates increase, leading to delayed payments and missed financial opportunities.
That’s where Synergy Revenue Services steps in, offering precision, dedication, and a personalized approach to the process. By managing the complexities of medical billing, the company allows healthcare providers to alleviate the administrative burden on their in-house teams, enabling them to focus more on patient care.
Synergy Revenue Services was founded by Marine Gyulasaryan-Sarkisyan, drawing on her extensive background in medical billing. As she gained expertise, doctors began approaching her for seeking assistance with their collections, which led her to establish her own business as an independent contractor. Her hands-on experience taught her the importance of offering accurate, high-quality services in medical billing and collections.
“For most of our out-of-network providers, particularly those in Ambulatory Surgery Centers (ASCs), a key issue is delayed payments, which are often compounded by payers finding reasons not to pay—whether due to documentation issues or reductions in ASC payment rates,” says Gyulasaryan- Sarkisyan.
Through transparent communication and consistent follow-ups, the company ensures that every claim receives the focused attention it needs to maximize reimbursements for providers. Its approach is complemented by real-time updates and direct access to a dedicated team of experts, so that clients’ concerns are addressed promptly and effectively.
For most of our out-of-network providers, particularly those in Ambulatory Surgery Centers (ASCs), a key issue is delayed payments, which are often compounded by payers finding reasons not to pay—whether due to documentation issues or reductions in ASC payment rates
For instance, from the moment a client submits patient files, the company ensures that claims are accurately coded, promptly submitted and rigorously followed up until payment is secured. If payment is delayed or denied, it employs a multi-layered follow-up process that includes reconsiderations, appeals and reprocessing to grantee that claims are resolved. Its proactive strategy plays a critical role in addressing the frequent denials and delays that many providers face, especially those operating as out-of-network providers.
Synergy Revenue Services streamlines the whole process through DrChrono, a third-party practice management and medical billing app. An account is created in the app by the client’s name to facilitate seamless integration and streamline the billing process. The service team works closely with providers to understand their workflows, staffing, and operational preferences. The process is flexible, allowing practitioners to share data through methods that best suit their needs, like Dropbox or direct entry into the platform.
Its personalized approach is complemented by a meticulous claim management, assuring no revenue opportunity is overlooked. For instance, the company recently helped a client recover over 500,000 dollars by auditing previously settled claims and identifying discrepancies. It was achieved by revisiting and analyzing these claims, and persistently following up with payers to secure payments for claims that had been assumed settled but were either denied or underpaid.
The company also places strong emphasis on provider education, ensuring they stay informed about the ever-evolving landscape of medical billing and coding. It helps them stay compliant and maintain accurate documentation that meets payer requirements.
Synergy Revenue Services’ commitment to education and empowerment is reflected in its internal culture, where a family-like atmosphere fosters collaboration and dedication among employees. The supportive environment enables the team to deliver superior service, building lasting relationships with clients rooted in trust and mutual success, creating a smooth and stress-free partnership.
For healthcare providers seeking a reliable, transparent and results-driven partner, Synergy Revenue Services offers more than just a service—it delivers measurable value. Through its rigorous processes, commitment to education and personalized approach, the company empowers providers to achieve financial stability and focus on what truly matters: delivering exceptional patient care.
