The Ever-Growing Demand For Non-Emergency Medical Transportation

Non-emergency medical transportation (NEMT) services are provided to patients who are unable to access transportation to and from medical appointments, social services, or behavioral health services.

Fremont, CA: According to a study published in the American Journal of Public Health, nearly 5.8 million Americans miss or postpone their healthcare appointments due to a lack of transportation. That is nearly 16,000 people per day in the US who do not see their doctor; many of these people have chronic conditions for which a missed appointment can have serious consequences. We have long been recognized as a country that providing transportation to Medicaid patients is a critical benefit. Since 1965, Medicaid has included non-emergency medical transportation (NEMT) benefit, and as of 2019, over 75 million people were enrolled in Medicaid. According to a new KFF Medicaid budget survey, states anticipate an 8.2 percent increase in Medicaid membership in 2021, owing primarily to COVID effects and the high unemployment rate. The demand for NEMT services grows in tandem with the expansion of Medicaid enrollment and eligibility.

Non-emergency medical transportation (NEMT) services are provided to patients who are unable to access transportation to and from medical appointments, social services, or behavioral health services.

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