Nestvy
The Key to Senior Care

California’s rigorous regulations and laws are designed to enhance healthcare standards. These regulations ensure that care providers meet high standards, which can lead to better outcomes and a higher quality of life for those receiving care. However, while they contribute to improved quality and safety in senior care, they have also led to higher costs for personal and home care services. This can present a financial challenge for some patients and families, particularly those with lower incomes.

Managing the increased costs without compromising care quality is also challenging for healthcare providers. The pressure to grow revenue and profitability often impacts staffing ratios, training programs, and overall patient care and service delivery.

The situation demands a multifaceted approach to create a sustainable and compassionate healthcare system that integrates economic feasibility with ethical responsibility, serving the needs of all stakeholders, including patients, healthcare providers, policymakers, insurers, and communities.

Enter Nestvy

Nestvy is a leading provider of assisted living navigation and home care services that prioritizes both exceptional care and cost-effective solutions. Through comprehensive assessments, Nestvy helps families explore various care options, including financial planning and eligibility for programs like Medi-Cal and IHSS. Nestvy’s transparent pricing and proactive financial guidance empower families to make informed decisions and optimize resources. This consultative approach eases the financial burden, fosters trust and loyalty, and builds a more ethical and sustainable model within the healthcare system.

“We believe ethical business practices and genuine care can coexist. We prioritize compassion, collaboration, and client-centered services to achieve this mission,” says Nicole Shih, CEO.

The company’s primary focus is delivering the best service to the person in front of them, whether it is a social worker, case manager, hospital worker, doctor, patient, or patient’s family, rather than just focusing on profit margins. Ensuring a Supportive Environment and Personalized Care

The epitome of compassion and empathy, Nestvy offers in-home senior care, assisted living, and senior placement services to help families cope with the changes that come with aging. Through proper consultation and transparent information about costs, available services, and potential financial assistance, it ensures that patients and families make informed decisions and reduce financial surprises.

The company also focuses on benefiting all stakeholders involved and leverages its industry knowledge to offer the best advice. It believes healthcare providers, researchers, lawmakers, and educators must collaborate to address the rising and evolving needs of the aging population.

Nestvy’s customer-centric model focuses on discussing the questions and challenges faced by families and healthcare providers every week to deliver innovative solutions. It is on a mission to find the right patient care and bring positivity to everyone it encounters.

Focused on technology and driven by compassion, Nestvy provides tailored care through its home care and placement services. The company begins by conducting in-depth assessments to understand clients’ unique needs, including health conditions, care requirements, budget, and preferences. Based on these findings, Nestvy develops personalized care plans and presents options to families for consideration.

For clients choosing home care, Nestvy carefully matches caregivers to individual needs. The company conducts thorough background checks and interviews and provides ongoing support and supervision. To ensure a smooth transition, Nestvy representatives may accompany caregivers on initial visits to alleviate any concerns.

The company’s collaborative effort wins the hearts of every patient by treating them like family. This commitment and dedication set Nestvy apart in today’s fast-paced lifestyle. The staff is prepared to go to any lengths to assist clients, even on weekends and after hours. Just as the company cares for every patient, it also ensures that caregivers are well taken care of.

Although the company offers two primary choices of care, the team works diligently every day to prevent any complaints from clients or their families. When it comes to assisted living, Nestvy ensures that clients don’t have to back out due to budget issues. Some families hesitate to provide their loved ones with a safe place and the best care because they cannot afford the services. The company understands this sinking feeling and provides every possible way to welcome individuals, irrespective of their financial status. Similarly, in home care, the caregivers go above and beyond in assisting patients, from taking care of their daily routines to supporting families with chores like grocery shopping and managing bills online.

Frontline Defense: Care Management Team

Nestvy distinguishes itself from other assisted living centers by prioritizing compassionate care over selling more services. Its primary objective is to compassionately and genuinely assist families and deliver care to patients. For instance, one of their sales reps, Karen, often goes the extra mile to help families, serving them on weekends and after hours. The other team members also extend their work hours to address the concerns of patients, families, caregivers, and everyone involved.

The company has built a team of dedicated professionals through a careful screening and selection process. Nestvy ensures its employees embody the company’s philosophy and mission of helping people. It hires individuals who understand the importance of its work and can collaboratively make the right decisions and solve problems.

The managers are exceptional problem solvers with a growth mindset and a sense of autonomy, which is evident in the positive reviews the company receives on Google from both families and caregivers. Clients praise the entire team for their dedication, commendable service, and efforts. Its team of passionate professionals continuously learns and adapts through technology, using tools like Google Workspace and Trello, and consulting with home care industry experts and legal advisors to navigate challenges. Nestvy also collaborates with medical equipment companies, home health agencies, physical therapists, and nurses to support patients.

“Everyone on our team is skilled in providing care and compassionate support for elderly people wherever and whenever it is required,” says Shih with assurance.

The internal staff holds Home Health Aide (HHA) and Certified Nursing Assistant (CNA) certifications, making them capable and qualified in multiple roles in the placement and home care units. The team’s medical expertise and collaborative approach allow it to integrate with other home health or hospice companies to provide clients with high-quality care and nourishment.
Fostering a Culture of Continuous Collaboration and Improvement

Nestvy encourages its employees to share their experiences and insights through weekly meetings, ensuring its commitment to continuous learning and improvement. It acknowledges and celebrates successes, ensuring employees feel appreciated and valued. This directly impacts the quality of care they provide and helps them deliver exceptional services. Nestvy also focuses on providing caregivers with ongoing training based on distinct client needs. This includes conducting specialized training sessions on tasks like preparing healthy meals, recognizing warning signs, and other important skills meant for the elderly population.

The company also actively cultivates relationships with local healthcare providers and community resources to ensure patients and families have access to a broad network of support. This interconnected approach provides families with a comprehensive care plan to meet their specific needs, improving their overall experience.

Going forward, Nestvy aims to expand its footprint to new markets, including Arizona, to deliver compassionate care to a broader audience. The company remains committed to maintaining high standards of care, prioritizing ethical practices, and fostering a supportive team environment. It continues to demonstrate that the combination of compassion, transparency, and innovation can yield profitability while significantly impacting the lives of patients and families.