The company’s resident engagement system comprises a set-top box, remote control with a microphone and speaker, as well as a camera that can be plugged to the top of any television set. HSC’s resident engagement tool runs on Android OS and seamlessly integrates with customer-grade offerings such as Comcast, Firestick, and more. Furthermore, to enhance the engagement levels, the company provides a customizable entertainment module with content preferred by the resident. The module comprises leading streaming services alongside radio, audiobooks, and podcasts. HSC also has an enterprise-grade remote device management system that facilitates users to call in and request content directly.
As aging patients & residents are not accustomed to modern, tech-driven devices, we offer a smart solution that uses a television, which is a technology familiar to older individuals, for delivering care
With these capabilities, the company enables caregivers to send messages to their residents on their TVs as overlayed messages, which are much easier for the users to comprehend. “For instance, healthcare providers can seamlessly send notifications for medication and vitals assessment across their facility easily, cost-effectively, and most importantly, safely,” adds Russell. At the same time, the company’s solution has embedded a calendar feature that delivers a resident’s daily, weekly, and monthly medical schedule that updates in real-time in tandem with the changes in the real-world care giving workflow. Alternatively, the company white labels its offerings to firms in the healthcare sector, which includes comprehensive customizability with respect to the development of branding, logos, colors, and more.
From a portfolio standpoint, HSC plans to develop a resident engagement system that can act like an intelligent home solution with sensors to track and assess the vital signs of a resident continually and in real-time. This will complement the company’s existing range of Smart Care and Smart Home solutions. In addition, the gathered patient data can then be run through data analytics, which will allow medical practitioners gain critical insights on a user’s condition. “With this system, we are trying to shift the approach of caregiving from reactive to proactive and assist healthcare providers detect and intervene before emergencies,” concludes Russell.
