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A dentist’s day is full of back-to-back appointments, precise procedures, and meaningful patient interactions— often leaving little time for anything else. By the end of the day, it’s natural for practice finances to take a back seat, not from lack of care but simply because time and energy are limited. Receipts can pile up, and expenses may go uncategorized for a while. Payroll gets processed, but there isn’t always a moment to review any relationship between wages and revenue. Equipment upgrades happen when needed, with tax considerations often addressed later. Financial reports can feel either too general or too detailed to be easily actionable. Insurance reimbursements sometimes arriv... Read more
Three lifelong friends with seven decades of combined experience in workers’ compensation and medical and vocational case management. A shared business goal to offer unmatched excellence and personalization in healthcare. Robert Otos, Michael Otos and Michael McKenna founded OMNI Case Management (OMNI) in 2021 with a singular mission to facilitate top-quality care and a fast return to work for patients. OMNI offers comprehensive telephonic and on-site medical case management an... Read more
Chronic conditions don’t pause between appointments. Even with a care plan in place, medications prescribed and goals set, life doesn’t always go according to plan. Patients might miss a dose, notice new symptoms or hesitate to speak up. What begins as manageable can slowly turn into something more serious. This is the invisible gap in chronic care, one that most physicians, despite their best efforts, don’t have the time or infrastructure to bridge. Visium Health Link helps close th... Read more
In healthcare real estate, where firms tend to specialize in one specific skillset, Medical Asset Management stands out for its broad service offerings and holistic long-term strategy. Founded 24 years ago by Mitch Yankowitz and Jeff Cunningham, the company manages 21 medical buildings covering over one million square feet, with another 85,000 in escrow. From one property, it has grown into a long-standing portfolio driven by client retention and steady growth. Many clients have... Read more
Michael Walker, Ed.D., Director of Real Estate Operations - North Zone, Texas Health Resources
Kim Bautista-Hernandez, Senior Clinical Case Manager, Surgery and Transplant Services, UCLA Health
Betsy Reed, Director of Patient Safety, Good Samaritan Hospital
Ugochukwu O. Egolum, MD, FACC, Chief, Department of Cardiology, Northeast Georgia Health System
Sharon Gilliam, MSN, RN, Director of Patient Safety & Quality, Williamson Health
Reimagining Healthcare: Integrative Services Powering a New Era of Patient-Centered Care
RPM is revolutionizing chronic disease management by extending care beyond clinic walls. Through real-time data and AI-driven alerts, RPM empowers providers to intervene early, personalize treatment plans, and reduce hospital readmissions while creating a care continuum rooted in prevention.
Medical and vocational case management services are equally essential in supporting recovery and return-to-work journeys. By coordinating medical care with vocational rehabilitation, case managers ensure patients not only heal physically but regain purpose, independence, and quality of life. This integrative approach is especially impactful in workers’ compensation and disability cases, where outcomes are not just limited to clinical recovery.
Meanwhile, medical real estate services are reshaping how care is delivered. From purpose-built outpatient centers to flexible telehealth-enabled spaces, real estate strategies are increasingly aligned with patient access, provider efficiency, and technological adaptability.
In the dental sector, CFO Dental Partners is leading the charge in fractional CFO services by bringing financial strategy once reserved for large systems to small and mid-sized practices. By leveraging data analytics, operational benchmarking, and industry-specific expertise, they help dentists make smarter, faster financial decisions—fueling sustainable growth and patient-focused innovation.
This edition explores how these services reflect a new blueprint for healthcare, one that integrates technology, finance, and human-centered care. As demands rise for more agile and outcome-driven solutions, it highlights that the ecosystem thinking—cross-disciplinary, digitally enabled, and deeply personalized—will define the next generation of healthcare.
We feature insights from leading voices across healthcare operations. Dan Keller, system director of facilities & engineering at Tower Health, and Betsy Reed, director of patient safety at Good Samaritan Hospital, emphasize the critical role of safety and facilities in this transformation. Together, their perspectives reveal how integrated leadership is shaping the future of patient-centered care.