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Healthcare Business Review Weekly Brief
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In Puerto Rico’s complex healthcare and financial consulting landscape, one firm has emerged as a pillar of integrity and patient-focused innovation when assessing different medical care providers who collectively serve over 500,000 lives. CRA Financial & Consulting Group, founded by Carmen Ramos de Alba, CPA, is a standout organization that has reshaped the way healthcare stakeholders think about operational strategy, compliance, community impact, and the power of data-driven solutions. As CRA approaches its 25th anniversary, supported by a team of over 150 employees, it stands on a legacy of empathy, an unyielding commitment to enhancing health equity and overcoming cost constraint... Read more
Top Medical Billing Company 2025
ProMD stands out by customizing services based on the unique needs of each medical practice. Every provider is different, with variations in specialty, patient population and internal processes. The company responds to this diversity with specific, tailored approaches that focus on resolving challenges. Whether it’s revenue slowdowns, coding challenges, or workflow inefficiencies, ProMD applies deep domain expertise to resolve issues and optimize operations. Its services span th... Read more
Surrogacy and Egg Donation Agency of the Year 2025
ACRC Global was born from a deeply personal moment that inspired a global mission to make the journey to parenthood more accessible, inclusive and compassionate. Over a decade ago, founder Leo Li witnessed the immense joy his family experienced during his sister’s twin pregnancy, a moment that highlighted how transformative parenthood can be, especially for those facing infertility or navigating family-building as LGBTQ+ individuals. Leaving behind a successful career in finance, Li founded ACRC Gl... Read more
Top Medical Injury Case Legal Services 2025
In the complex world of personal injury law, having a reliable and knowledgeable team behind you is essential. Empower Rehabilitation & Case Management, led by CEO Charlene Espritt, has earned a reputation as a trusted partner for law firms navigating the complexities of medical injury cases. With a customer-focused approach, Empower provides a comprehensive range of services designed to meet the varied needs of personal injury clients. At the heart of Empowe... Read more
Medication Management Service of the Year 2025
Pharmacy Management Solutions began in 2007 when Anthony Panici Sr. set out to bring compassion, personal connection, and practical solutions to an industry often focused more on processes than people. What started as a pharmacist’s mission to make care more attentive and effective has evolved into a clinical consulting company that partners with long-term care facilities to improve resident outcomes and strengthen care teams from within. The company offers a broad range of serv... Read more
Top Local And Long Distance Medical Transportation Service in Florida 2025
Reliability under pressure is everything in medical transport. Hospitals, care facilities, and families need more than a ride. They need a team that shows up on time every time with steady hands and a caring heart. AllCare Medical Transport is that partner, shaping the experience for patients and their loved ones when emotions run high and the stakes are greatest. The company ensures patients are never left waiting and families never left wondering. With skilled, compassiona... Read more
CXO INSIGHTS
Importance of Proper Protocol in Hospital Patient Transportation
Ernest Verdecia, Associate Director of Centralized Transportation, Jackson Health System
Trends Impacting Medical Billing Space
Tami McMasters Gomez, Executive Director, Mid Revenue Cycle, UC Davis Health
The Opioid Pandemic and Enhanced Recovery after Surgery: Eliminating Opioids from Routine Surgical Practice
Dr. Carlos Sandoval-Herrera, Director of Gynecology and Chief of the Division of Minimally Invasive Gynecology, Sinai Chicago
Catalyzing Change in Asset Management
Arthur Kurland, Director of Capital and Asset Management, University Health
How well do you know your business partners?
Sarah Ginnetti, Chief Revenue Cycle Officer and Vice President of Clinical Revenue, UConn Health
Automating Medication Management for Better Outcomes
James Trumble, Vice President of Clinical Integration, Peninsula Regional Medical Center
Ways to Avoid Sports Injury
Julio Martinez, Medical Director, Baystate Health
IN FOCUS
EDITORIAL
Improving Patient Outcomes
The healthcare services industry in Florida is experiencing rapid growth, fueled by rising demand for specialized support in areas such as local and long-distance medical transportation, medication management, medical injury legal services, medical billing and surrogacy and egg donation. Patients and families are seeking more convenient, reliable and comprehensive solutions, creating opportunities for providers to expand and innovate.
Technology is driving much of this expansion, transforming how services are delivered and managed. Digital scheduling and route optimization tools make medical transportation more efficient, while telehealth platforms simplify medication tracking and patient monitoring. Advanced medical billing systems reduce errors and speed reimbursements and legal case management software streamlines medical injury claims. Even in surrogacy and egg donation, technology enhances communication, matching and tracking, providing a smoother experience for families and professionals alike.
This edition of Healthcare Business Review highlights the latest developments transforming healthcare services, from technology-driven patient care to streamlined operational solutions.
It features thought leadership articles from industry experts, including Candace Omija, manager, professional billing and coding at The Queen’s Health System, who emphasizes why leveraging technology, automation and practice management systems to make billing more efficient.
Sarah Ginnetti, chief revenue cycle officer and vice president of clinical revenue at UConn Health, shares insights on optimizing vendor partnerships and outsourced services to ensure peak performance across all segments of the revenue cycle.
The edition also features CRA Financial & Consulting Group, a healthcare consulting firm improving provider operations, patient outcomes and health equity through analytics, strategy and patient-centered solutions.
We hope this edition inspires healthcare leaders to embrace innovation, optimize operations and deliver more efficient, patient-focused care across the continuum of services.
