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John (J.J.) MacIsaac MEd, B Tech, Advanced Care Paramedic, is the Nova Scotia Health Emergency Preparedness Manager—Projects and Planning. He previously worked for over 25 years as an Advanced Care Paramedic in the Emergency Health Services System for the province of Nova Scotia. In addition to his role with Nova Scotia Health, J.J. serves as the Director of Professional Development for the International Association of Emergency Managers (IAEM)— Canada Council. Through this article MacIsaac talks about the evolution of medical transport systems. He contrasts the early days of simple transportation with the current sophisticated approach t... Read more
Teleradiology is the backbone of modern diagnostics, connecting radiologists and clinicians to deliver insights that save lives. But rising imaging volumes and complex cases are pushing the departments to their limits. Too often, they rely on legacy systems that require manual processes, lack interoperability and create digital silos. As the systems fall short of delivering the requirements of modern care, radiologists are burdened with heavier workloads, while clinicians wait longer for accurate results. To close this gap, healthcare organizations need smarter, integrated solutions that accelerate reporting and enhance clinical care. Meeting that demand for speed and precision, eMed Informatics offers an AI-powered teleradiology platform - Elevate Medical that redefines diagnostic imaging. By combining AI-powered case triage with expert workflow integration, it helps hospitals overcome teleradiology backlogs, reduces turnaround times, and enables clinical teams to provide high-quality patient care. Transforming Teleradiology through Intelligent Integration eMed Informatics offers a full range of teleradiology services that include AI-driven case triage, remote subspecialty reads, automated report workflows and analytics dashboards. By delivering 24/7 diagnostic coverage, boosting report accuracy, and continuously monitoring turnaround metrics, the services help hospitals overcome operational challenges within a fully secure and compliant digital ecosystem. The company’s hybrid model combines automation with subspecialty radiologists. Smart systems manage repetitive administrative work, while experts handle complex interpretations. That balance enhances accuracy, speeds up reporting and allows radiologists to focus on meaningful clinical decisions. But speed alone isn’t enough. True efficiency comes from delivering the right data, to the right clinician, at the right moment. By leveraging interoperability standards like HL7, FHIR, DICOM, SNOMED, and LOINC, and combining them with strict data validation, the platform ensures each clinician accesses only the most relevant patient information. The result is reduced cognitive load, sharper diagnostics, and faster, more confident decision-making. To bring this precision into everyday practice, the platform integrates with existing hospital systems like PACS, RIS, and EMR for workflow continuity and collaboration between in-house and remote teams. This shift improves diagnostic accuracy and supports clinician well-being that help institutions retain skilled professionals and maintain morale under pressure..
During her tenure at a home care company, Sophia Vu, serving as the CEO and Director of ONcares Home Care & Nursing Services, encountered a recurring challenge that profoundly impacted both clients in need of support and caregivers eager to provide it. Despite the mutual desire for connection and support, a gap persisted, leaving clients without the adequate care they deserved and caregivers disheartened in their noble mission. Delving into the heart of this challenge... Read more
Jim Tsourgiannis, Director, Medical Imaging and Laboratory Services, Mackenzie Health
Vannett Hamilton, Director of Nursing, Extendicare
Zachery Seow, MBA, CRA, R.T.(R)(CT)(MR)(ARRT), Director of Radiology Operations, IS & Strategy, Stanford Medicine Children’s Health
Bryan Alexander, Administrative Director of Radiology, OU Health
Madison Haberl, R.T(R), Director of Radiology, St. Anthony Regional Hospital
Patient-Centered Evolution of Medical Transport
Against this backdrop, some of the most trusted teleradiology consulting services are emerging from Canada, where the sector has seen rapid technological and professional advancement. These firms pair experienced, board-certified radiologists with secure, high-speed reporting platforms, allowing physicians to receive timely interpretations even during peak hours or overnight gaps. The result is a system that supports frontline clinicians while maintaining the accuracy patients depend on.
What distinguishes Canada’s leading providers is not just their technical capability but their collaborative approach. Rather than operating as distant vendors, they embed themselves into hospital processes, offering subspecialty insights, transparent communication, and round-the-clock availability. The partnership model has proven especially valuable for rural and underserved regions, where access to expert radiology can be inconsistent.
This edition of Healthcare Business Review Canada turns its focus to the organizations redefining this field. Through in-depth profiles and expert insights, the issue explores how leading teleradiology consultants are expanding access, improving response times, and supporting clinical teams for a more connected and resilient healthcare system across the country.
We hope this edition provides readers with meaningful insights into the forces reshaping teleradiology today. By examining the achievements and emerging practices of Canada’s leading consultants, we aim to guide healthcare decision-makers, spark informed dialogue, and highlight how remote radiology is becoming an essential driver of timely, equitable, and high-quality patient care.