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EML empowers pharmaceutical brands to create authentic experiences and communicate effectively with professionals, patients and stakeholders. It builds connections by combining 360° campaigns and experiential activations to advance the sector’s evolution. Over 25 years, EML has partnered with more than 90 pharmaceutical companies and 300 clients across 13 countries. Campaigns are delivered in multiple languages and adapted to local cultures, shaping how health information is shared, understood and acted upon. Clear and impactful communication turns knowledge into strategies that build trust and improve health outcomes. “More than a marketing agency, we see ourselves as a strategic partner in the evolution of the health industry,” says Eliana Pedraza, Innovation Manager. Strategic partnership matters as the healthcare industry faces increasing complexity. Strict regulations and evolving digital channels demand communication that reaches diverse audiences without losing scientific accuracy. EML meets this challenge by designing campaigns that are compliant and capable of sparking connections that inspire meaningful action and deliver measurable results. “Personalization drives every engagement. Each project begins with a rigorous discovery process that clarifies client needs, brand identity, and market conditions. Every initiative aligns with the client’s goals while addressing the distinct context of the brand,” says Juan Camilo Martínez, Healthcare Strategy Director. Technology integration amplifies the agency’s impact. EML was among the first to incorporate platforms like Veeva and IQVIA into pharmaceutical marketing strategies. These tools allow campaigns to deliver modular content tailored to specific audiences. They also support ethical engagement with physicians, helping clients build trust while optimizing marketing investments. The platforms help EML deliver timely, relevant information that supports clinical decisions and boosts campaign results....Read more
INFINITE is a distinguished contract CRO with over two decades of dedicated service anda pioneering entity in the field of clinical research project development and management. As one of the first and oldest CROs committed to improving the quality of human life through innovation and research in the healthcare sector.
Advancements in radiology technologies have played a key role in enhancing accuracy in diagnosis, allowing professionals to make better-informed decisions. Clínica Puerto Varas, a pioneer in radiology with over 10 decades of expertise, is seamlessly integrating cutting-edge magnetic resonance imaging (MRI) into its services to elevate patient care and accessibility throughout Puer... Read more
Andes Salud Concepción Clinic is one of the health leaders in the field of radiology, offering cutting-edge technology in diagnosis and treatment centers throughout Chile, including Concepción. The company is recognized for its high-tech equipment with the lowest copays in the country.
Josie Aquino, Vice President of Quality, VNS Health
Mat Clerrico, CHFP, CRCR, CSPPM, CSPR, CSAF, CSBI, Revenue Cycle Director, South County Health
Calvin Parshad, National Director, Business Development, DaVita Kidney Care
Dr. Steven Angelo, Chief Medical Officer, Medicare and Retirement - Northeast Region, UnitedHealth Group
Thomas Pierce, Clinic Operations Manager II - Dermatology and Mohs Surgery, Providence
Claudio Soto Angelo, Chief Medical Officer, Clínica Los Coihues
Tania Casanova Rangel, Medical Director of Blood Bank and Medical Laboratory, Las Américas Auna
Latin American healthcare is transforming through the Metaverse, enhancing patient education and engagement via immersive experiences, gamification, and decentralized access, fostering empathy and understanding.
Pharmaceutical marketing in Latin America improves healthcare access, builds provider trust, educates patients, and drives company growth.
Advancing Care through Smarter Healthcare Practices
Hospitals, clinics and emerging platforms are taking practical steps like improving workflow tools, shortening service routes and strengthening team coordination. These efforts show a sector actively adjusting to what people expect from modern care and how organisations aim to function in a more efficient environment.
Pharmaceutical marketing agencies play an important role within this landscape. They help companies share accurate information, present new treatments responsibly and stay aligned with regulations while still speaking to people in a clear and relatable way. These agencies understand how doctors prefer updates, how patients respond to new therapies and how brands can build trust by communicating with honesty and balance. Their guidance helps healthcare organisations stay connected to the needs of professionals and communities that rely on timely information.
These developments are hallmarks of a more connected and supportive ecosystem that is aware of what people need. Providers are refining how services reach patients, while pharmaceutical marketing agencies ensure essential information is presented with clarity and purpose. This combination strengthens the entire ecosystem and creates a dependable environment where organisations can plan confidently and patients feel better supported throughout their care experience.
In this edition of the Healthcare Business Review Latin America, we explore the recent developments shaping care delivery, bringing forward practical ideas and a steady focus on patient needs.
We hope this edition of the Healthcare Business Review Latin America helps you find the right partner for your business requirements.