The process of healthcare quality assurance at RSL Healthcare Consulting, LLC goes far beyond simply meeting standards for excellence, patient safety, and effective outcomes. Founded and led by Randy S. Langsam, a seasoned risk manager and healthcare compliance officer, RSLHCC assists office-based surgical facilities not only in meeting but exceeding state, federal, and accrediting agency regulations to achieve the highest levels of compliance and patient safety. This is accomplished through continuous guidance and by serving as a true partner in the process, available 24/7. Putting Patient Safety First At the heart of RSL Healthcare Consulting’s work is patient safety. RSLHCC partners closely with each client to ensure the safety of both patients and staff by implementing comprehensive risk management measures. The team begins at the foundation and works through every detail, from policies and equipment to supplies, medications, sterilization, infection control practices, medical records, credentialing, facility licenses, required signage, and training. This thorough, end-to-end approach ensures no detail is overlooked and that compliance is achieved at the highest level. Working so closely with each facility not only helps maintain strict regulatory standards but also reinforces the expected culture of accountability and collaboration, creating a true partnership. “It’s about working in tandem with the facility and making sure all risk management and healthcare compliance steps are covered for every patient, every single day,” Langsam explains. By ensuring that surgeons, anesthesia providers, surgical support staff, administrators, and owners are fully aligned, RSLHCC helps facilities operate more smoothly. The result is greater patient satisfaction, a healthier work environment, and more effective healthcare delivery. Florida’s Trusted Partner in Surgical Facility Risk Management When Langsam first entered the field more than 15 years ago, her work had a national scope. Today, as office-based surgical facilities continue to expand, the greatest need exists closer to home. With more than 750 office-based surgical facilities performing sedation-based procedures in Florida, RSL Healthcare Consulting, LLC has established itself as a leading expert in healthcare compliance and risk management for this highly specialized niche. Langsam’s goal is for RSLHCC to be recognized as a trusted resource for risk management, healthcare compliance, patient safety, and operational efficiency in this complex and evolving environment. “At the end of the day, our priority is to ensure that every facility we support is operating at the safest and highest standard possible,” she says, reflecting on her passion for the work and her dedication to growing RSLHCC within its niche. Challenges and How They Are Addressed One of the most frequent deficiencies identified during quarterly, state, and accreditation inspections involves errors in medical record documentation. Nearly every office-based surgical center relies on per-diem surgical staff. From anesthesia providers to circulators, surgical assistants, scrub technicians, and recovery room nurses, all personnel working on surgical days must understand and meet the facility’s strict compliance expectations. “It’s like a first date with a first impression. Show us your best or you won’t be back,” Langsam notes....Read more