Sarah Schmitz, Owner and PresidentA quiet crisis runs through the world of autism care—not from a lack of compassion or clinical expertise, but from administrative overload. Therapy providers, trained to guide children through critical developmental milestones, often spend hours each week fighting insurance denials, resubmitting claims, decoding ever-changing billing codes, and stressing over audits. This tug-of-war between caregiving and paperwork doesn’t just drain energy—it threatens sustainability. Providers face burnout. Clinics risk closure. Families, desperate for consistent therapy, are left vulnerable when the system meant to support them becomes a roadblock instead.
That challenge is precisely what Comprehensive Billing Consultants (CBC) was founded to solve. CBC is a full-service revenue cycle management partner dedicated to supporting therapy providers who serve children on the autism spectrum. Instead of struggling through the red tape alone, providers turn to CBC to take on billing, credentialing, authorizations, appeals, audits, and training—freeing them to focus entirely on patient care.
The story behind CBC is rooted in lived experience. Its founder, Sarah Schmitz, began her journey in medical billing before becoming a parent. She managed over 40 hours a week of therapies for her son with autism. When she discovered how few providers accepted insurance—largely due to the complex reimbursement process—she recognized a gap that desperately needed filling. She used her knowledge to help therapists get paid fairly and stay in business, eventually growing CBC into a national partner for behavioral health and therapy providers.
CBC serves as both a shield and a support system for providers. It manages insurance claims from end to end, ensuring that billing is accurate, documentation aligns with payer expectations, and appeals are submitted when claims are denied. It doesn’t offer a rigid, one-size-fits-all package. Instead, its services are tailored to meet each provider’s needs.
“We work with providers across the nation, handling their RCM services and fighting daily with insurance companies to get claims paid so families aren’t billed for services covered under state autism mandates,” says Schmitz, owner and president of CBC.
-
We work with providers across the nation, handling their RCM services and fighting daily with insurance companies to get claims paid so families aren’t billed for services covered under state autism mandates
Authorizations constitute a significant hurdle in autism therapy, and CBC actively manages this process—submitting requests, following up, and challenging denials when medically necessary services are rejected. Its team understands how to build strong clinical justifications that align with payer rules while remaining true to ethical, field-accepted practices.
CBC also provides credentialing and contract management to help providers join insurance panels and navigate complex payer agreements. Through ongoing consulting and education, it strengthens the internal RCM (revenue cycle management) capabilities of clinics. CBC offers specialized training for billers in ABA therapy and related fields to help practices avoid costly errors and stay audit-ready. Certified instructors on staff provide continuing education and prepare learners for industry-recognized billing certifications.
CBC is often the difference between a provider surviving or shutting down. One of its client clinics faced a $150,000 clawback due to an insurance company error. Without immediate resolution, the clinic would have closed, leaving dozens of families without care. CBC stepped in, escalated the case to state officials and government agencies, and successfully overturned the recoupment—preserving services and jobs in the process.
Its vision for the future continues to grow. CBC will host the first ABA-specific RCM conference, offering access to field experts and education for both providers and billing professionals. It has also signed on to provide formal training for AAPC’s certified billing credential, with advanced ABA-specific modules planned for the next phase. These expansions reflect CBC’s commitment to building a stronger, smarter billing community—not just offering services, but shaping the future of ethical, accurate RCM.
