8 NOVEMBER 2025Challenging the Status Quo to Improve Patient-Centered CareBy Emma Monaco, Director, Post-Acute Strategy, Business Development Operations and Physician Relations, Marketing, Prime Healthcare THROUGH THIS ARTICLE, MONACO EMPHASIZES ON THE PRACTICAL INSIGHTS ON LEADING HEALTHCARE TEAMS WITH AUTHENTICITY AND CLARITY, STRATEGIES FOR IMPROVING COLLABORATION BETWEEN ACUTE AND POST-ACUTE CARE SETTINGS WITH PURPOSE-DRIVEN DECISION-MAKING.LEADING WITH TRUST, COMMUNICATION, AND CLARITYBuilding trusting relationships with your team is extremely important. Engaging your team thru transparency, building trusting workday to day experience and open effective communication is crucial for the success of the team and organization. It starts from recruiting and hiring. Finding the right people, right work ethic. Your team must know your (company's) "why's, when, who's, where and what." Setting clear and attainable expectations from the beginning is very important to be communicated to your team, ongoing basis. Communication, consistency and collaboration in a team is a must. It starts from the leader. Being a leader of a team is a huge responsibility. Customizing leadership approach; mentorship and coaching based on your employee's skillset I find effective in leading teams as not everyone is the same.A UNIFIED CARE APPROACH FOR ELEVATING POST-ACUTE ENGAGEMENTInsurance reimbursements to skilled nursing facilities (SNFs), unhoused indigent patients, some unhoused with Emma P. Monaco transitioned into the healthcare industry after a period of personal reflection, seeking purpose in her professional life. With a background in the entertainment sector, she found that line of work lacked the meaning she was looking for. Influenced by her childhood shaped by resilience and a personal commitment to caring for her aging parents, Monaco discovered a strong sense of purpose in healthcare. Her early experiences in the field reinforced her dedication to improving access to quality care, an effort she continues through her leadership in post-acute strategy and business development at Prime Healthcare.Emma MonacoIN MY OPINION
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