9 JULY-AUGUST 2025APACnot just checking boxes. We are changing mindsets. In doing so, we are not only meeting global expectations--we are shaping new ones, right here in the Pacific.MAKING COMPLEX SYSTEMS WORK BETTERHealthcare can be complex. Scattered data, habits that are hard to change, teams pulling in different directions. I have seen it all. My solution is a clear three-part strategy. First, build a solid foundation for data. Second, connect strategy to daily action so frontline teams know what to aim for. Third, invest in people. I mentor leaders to think boldly and act quickly.In Fiji, this approach has led to better patient outcomes and more efficient operations. The results speak for themselves because we dared to rethink what is possible--and we are showing the world that small island nations can lead with big impact.INNOVATING WITH PURPOSEInnovation is what keeps us moving forward. We have launched programs in quality improvement, medication safety, infection WE ARE NOT JUST MEETING GLOBAL BENCHMARKS. WE ARE REDEFINING THEM, BUILDING ON OUR PROGRESS AS WE CONTINUE TO RAISE THE BAR IN FIJI AND THE PACIFICprevention, and facility safety--each one built to respond quickly and effectively to patient needs. Our new staffing model balances cost and care. Our revised approach to bed management helps us make faster, smarter decisions.The results are clear: fewer patient safety incidents, more satisfied patients, and systems that run with clarity and purpose. When you pair smart data with bold ideas, good things happen--whether in a major city or a remote island.LOOKING AHEAD WITH COURAGE AND CLARITYThe future of healthcare is exciting. Artificial intelligence is helping decode disease, telehealth is removing barriers, and predictive analytics is keeping patients safer. But technology is only half the story. People are still at the center.True leadership today means having the flexibility to adapt, the courage to collaborate across borders, and the vision to lead with purpose. From my experience in Southeast Asia to the Pacific, I have learned that sustainability and resilience are not just words. They are strategies for survival. We must hold patient safety as our nonnegotiable, use data to guide us, and build teams that stay strong no matter the challenge.ADVICE TO THE NEXT GENERATION OF HEALTHCARE LEADERSLeadership starts with curiosity and a desire to make things better. My advice is simple: never stop learning. Use data as your truth. Mentor others with passion. Build teams that solve problems, not just follow routines. And do not be afraid to challenge the old ways if it means saving lives or improving care.From the Philippines to Vietnam to Fiji, I have seen one constant: when you put patients first, everything else aligns. Bring together courage, insight, and compassion--and you will not just succeed. You will shape the future of healthcare.
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