19 DECEMBER 2024For most of our out-of-network providers, particularly those in Ambulatory Surgery Centers (ASCs), a key issue is delayed payments, which are often compounded by payers finding reasons not to pay--whether due to documentation issues or reductions in ASC payment ratesAt Synergy Revenue Services, this commitment to thoroughness and quality service means it never cuts corners, nothing remains overlooked and prioritizes the best outcomes for its clients.For instance, from the moment a client submits patient files, the company ensures that claims are accurately coded, promptly submitted and rigorously followed up until payment is secured. If payment is delayed or denied, it employs a multi-layered follow-up process that includes reconsiderations, appeals and reprocessing to grantee that claims are resolved. Its proactive strategy plays a critical role in addressing the frequent denials and delays that many providers face, especially those operating as out-of-network providers. Synergy Revenue Services streamlines the whole process through DrChrono, a third-party practice management and medical billing app. An account is created in the app by the client's name to facilitate seamless integration and streamline the billing process. The service team works closely with providers to understand their workflows, staffing, and operational preferences. The process is flexible, allowing practitioners to share data through methods that best suit their needs, like Dropbox or direct entry into the platform.Its personalized approach is complemented by a meticulous claim management, assuring no revenue opportunity is overlooked. For instance, the company recently helped a client recover over 500,000 dollars by auditing previously settled claims and identifying discrepancies. It was achieved by revisiting and analyzing these claims, and persistently following up with payers to secure payments for claims that had been assumed settled but were either denied or underpaid.The company also places strong emphasis on provider education, ensuring they stay informed about the ever-evolving landscape of medical billing and coding. It helps them stay compliant and maintain accurate documentation that meets payer requirements. Synergy Revenue Services' commitment to education and empowerment is reflected in its internal culture, where a family-like atmosphere fosters collaboration and dedication among employees. The supportive environment enables the team to deliver superior service, building lasting relationships with clients rooted in trust and mutual success, creating a smooth and stress-free partnership. For healthcare providers seeking a reliable, transparent and results-driven partner, Synergy Revenue Services offers more than just a service--it delivers measurable value. Through its rigorous processes, commitment to education and personalized approach, the company empowers providers to achieve financial stability and focus on what truly matters: delivering exceptional patient care. Marine Gyulasaryan-Sarkisyan,Founder
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