4 DECEMBER 2023CONTENTSIN MY OPINIONL AST WORD08Esther May Cheam Sue San,Senior Nurse Manager,Thomson Hospital Kota DamansaraFocus Leads to ExecutionDamaris Parra,VP Human Resources & Organization Development,The Medical City Clinic30AI and ESG in Managing Critical Care PatientsCOVER STORY12ANN BLANCHARD, DIRECTOR PATIENT ACCESS AND CAPACITY MANAGEMENT, NEBRASKA MEDICINEDELIVERING HIGH-QUALITY PATIENT CARE
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