Thank you for Subscribing to Healthcare Business Review Weekly Brief
One missed update. One misconfigured firewall. One system crash. That’s all it takes to break patient trust, interrupt care, or trigger a costly compliance investigation. In healthcare—where precision and speed are critical—technology must do more than simply function. It must protect privacy, support agility, and perform under pressure. As cyber threats escalate and regulations tighten, the risks continue to grow. This is no longer about fixing broken systems. Healthcare providers need more than an IT vendor. Solid Technology Solutions has been serving healthcare organizations across Alberta for more than 15 years and was built around this very understanding. With a strong foundati... Read more
Staffing has long been the quiet backbone of healthcare, but in recent years, it’s reached a tipping point. Across Canada, hospitals continue to face persistent vacancies and mounting burnout. In a space where every shift matters, agencies have stepped in to help. However, their well-intended acts rarely led to practical or effective staffing solutions, as they often came with high costs, low-quality care outcomes, and, more importantly, lacked the operational understanding necessar... Read more
Jim Tsourgiannis, Director, Medical Imaging and Laboratory Services, Mackenzie Health
Dawn L. Alexander, Chief Nursing Officer, DCH Health System
Phillip Kotanidis, MHRM, Vice President People & Chief Human Resources Officer, Michael Garron Hospital
Vannett Hamilton, Director of Nursing, Extendicare
Carlos Cabrera, Senior Director of Talent Acquisition, MetroPlusHealth
Richard Phillips, Chief Medical Officer, Baptist Health System KY & IN
Dr. Catherine Brownstein, Manager, Molecular Genomics Core Facility, Boston Children's Hospital
Reimagining the Future of Healthcare Support in Canada
At the heart of this transformation is the growing role of healthcare IT and consulting firms, which are bridging the gap between technological advancement and real-world application. The rise of AI, automation, and data analytics has made it easier than ever to optimize administrative functions, streamline revenue cycles, and improve patient outcomes. However, the most successful solutions are those that combine cutting-edge technology with a strategic approach, ensuring that systems are efficient and also aligned with the mission of delivering compassionate care.
While technology is undeniably reshaping the industry, it is clear that healthcare staffing remains a critical challenge. The ongoing shortage of skilled professionals and the increasing strain on healthcare workers have underscored the need for staffing services that focus on both skill and well-being. Flexible staffing models that can adapt to fluctuating needs—especially in the context of telemedicine and remote care—are essential for maintaining a resilient and capable workforce.
This issue explores how healthcare IT consultants and staffing services are assisting organizations in adapting to these challenges. It explores how IT solutions are facilitating compliance with ever-evolving regulations while enhancing patient care, and highlights the importance of staffing services that prioritize not only qualifications but also the mental and emotional well-being of healthcare professionals.
The magazine features a thought leadership piece by Jim Tsourgiannis, Director, Medical Imaging and Laboratory Services at Mackenzie Health, who explains how patients can be more involved in their own care. It also includes insights from Jenn De Iuliis, Director of Diagnostic Imaging at Woodstock Hospital, who discusses how leadership in diagnostic imaging is complex and requires a delicate balance of vision, strategy, empowerment, and ethics.
In an era defined by rapid change, the healthcare industry requires more than just technological innovation. It requires an unwavering commitment to empathy, collaboration, and adaptability—values that should guide both the systems implemented and the people who rely on them.